I have been learning more and more about EQ and the value of emotional intelligence and awareness. In my workshops, coaching and speaking, I often share wonderful tools that help people gain greater awareness of how they are feeling and how they can more fully express their EQ in personal relationships, at work and other places in their lives. Daniel Goleman, the most respected authority on this subject states that: “If your emotional abilities aren’t in hand, if you don’t have self-awareness, if you are not able to manage your distressing emotions, if you can’t have empathy and have effective relationships, then no matter how smart you are, you are not going to get very far.”
He also says, “Motivation aside, if people get better at these life skills, everyone benefits; the brain doesn’t distinguish between being a more empathetic manager and a more empathetic father.”
Susan Scott in her wonderful book, Fierce Leadership, states, “We are emotional beings in emotional enterprises. Without an emotional impetus, we withhold our best efforts, drag our feet, delay decisions, or walk away altogether. The competition offers a better price, and “loyal” customers leave. Talented, unengaged employees learn of a work environment in which they sense they’ll be happier, and they, too, will be gone, even if they must take a lower salary, pay higher medical deductibles, and endure longer commutes.” (page 74-5)
The evidence of the importance of EQ in the workplace is irrefutable and powerfully supported by reams of research data and anecdotal evidence!
Scott again, “Intelligent people quickly realize that a leader’s most valuable currency- your most valuable currency- is not money, nor is it IQ, multiple degrees, fluency in three-letter acronyms, the number of technical gizmos attached to your person, the number of reorganizations under your belt, good looks, charisma, self-sufficiency, industry experience, or the ability to analyze a case study, read a profit and loss statement, or build a really cool PowerPoint deck.
Your most valuable currency is relationship. Emotional capital, the ability to connect with others. In fact, no matter how much “smarts” we may have, I think we are lonely and empty every moment of our lives until we connect emotionally, as well as intellectually, with at least one other person.” Wow! That quote says a lot! Again, I agree completely with both Susan Scott and Daniel Goleman and I yearn for greater EQ in my life and in my work!